Juck, a TipidPC user, emailed Destiny's technical support regarding the very slow connection we are currently experiencing and got a generic looking reply.
Good day!
Please be advised there is still an ongoing isolation on our server.
Defective routers were replaced last Wednesday and we're still capturing the necessary data. Due to this, server capacity is not 100% as of the moment.
There will be a gradual increase on bandwidth which is expected to normalize this coming week.
Thank you for bearing with us.
Very truly yours,
Customer Care - Internet
Solid Broadband Corp.
Why are they taking this long to complete a simple router replacement? 1 month?! So if you're to believe them, expect an increase of browsing and download speed next week. And no more speed capping!Labels: announcements, cable-internet, news